FRNSW "400 in 4" Charity Ride

400 in 4 is committed to protecting your privacy. We collect, store and use some of your personal information so we can help those in need. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth).

The kind of personal information we collect to store will depend on the type of 400 in 4 initiatives you support or enquire about. Personal information collected by 400 in 4 may include:

• Your contact information-name, address, email address, phone number, mobile phone number.
• Your 400 in 4 web site username and password and activities performed when you login to the 400 in 4 web site
• Your bank account or credit card details.
• A history of your donations, correspondences and other interactions with 400 in 4.

If you choose not to provide us with certain personal information, we may not be able to process your donation or provide information or other products or services you request.

There are a number of ways we collect information from you. These include:

• Directly from you when you provide information by phone, in person, via our website, on coupons or response forms.
• From third parties who organise fundraising activities on our behalf.
• From a third party known to you who makes a donation and gives it to you or nominates you as the recipient of communication regarding that donation.
• From third parties such as credit card providers where we seek authorisation for your payment.
• From our own records of how much you have donated or your level of interaction with our services.
• From publicly available sources of information.

Your personal information may be used to:

• Process your donation or purchase and provide receipts.
• Provide you with information on how your donation is used.
• Provide you with confirmation of your donation.
• Confirm your identity when you make enquiries about your donation.
• Communicate with you about the work that 400 in 4 is undertaking.
• Address any feedback or complaints you may have.
• Answer your queries.
• Develop, improve and market our range of causes, events, products and services, which we believe may be of interest to you.

It may also be used for:

• Any purposes for which it was requested
• Directly related purposes.

If you do not want 400 in 4 to communicate with you about activities other than the one you engaged in, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it providing details.

If you choose to give us your email address, we will try to communicate with you via email for administrative purposes directly related to a donation or purchase of a product or service.

We will send you email newsletters and other email regarding 400 in 4 products and services. You can unsubscribe from our newsletters via links in the newsletter.

400 in 4 may send you offers relating to the products and services of organisations that also provide financial support to 400 in 4. We do not disclose your personal information to these organisations. We do not rent, sell or give your information to other organisations without your direct consent. If you take advantage of any offer from a third party organisation, communicated via 400 in 4 and you become their customer, they may send offers to you.

We may disclose your personal information to:

• Credit providers
• Credit reporting and fraud checking organisations
• An authorised legal representative nominated by you
• Our accountants, auditors and lawyers
• Law enforcement, government or other organisations, as required by law
• When we are legally required to do so

We will keep and use your information after you have provided a donation, purchased a product or service or interacted in some other way with 400 in 4. How long we hold and use the information after you have ceased donating or interacting with us will depend on the type of interaction you had with 400 in 4 and any requirements under law.

Online surveys

Our online surveys may ask for contact information as well as some demographic information, to find out what we can do to better meet your needs.

Statistical tracking

400 in 4 collects statistics on visitor traffic to our websites. All such statistics are anonymous and do not identify specific visitors.

Anonymous tracking

We may anonymously track your visit to our website by using 'cookies' which are provided by a third party. This enables us to compile statistical information about the use of our website. If you prefer not to allow the use of 'cookies', you may be able to adjust your browser to turn them off or notify you when 'cookies' are being used. However, if you disable cookies, you may not be able to access certain areas or take advantage of certain features or services on our website.

Links with other sites

400 in 4's website contains links to other sites. Other sites may also have links to our website. In either case, we are not responsible for the content, privacy practices or business practices of any website or organisation except our own.

Opting out or modifying your information

If you want to change any information that you have previously given us, or if you want to opt out of future communications, you can:

 

• Email a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

When contacting us to change your details, please include the following information:

• Contact details (name and email address)

Right of access

You have a right of access to the personal information that 400 in 4 holds about you. Requests for right of access should be addressed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Changes to this privacy statement

We may make changes to this policy from time to time without notice. Any changes will be reflected on this page.

If you have any questions or comments about this privacy statement or if you have a complaint about a breach of your privacy, you can contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .